Privacy Policy

Effective Date: May 2026

PMI respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish Data Protection legislation. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with PMI, visit our website, contact our offices, or use our services.

This updated policy replaces the previous Privacy Statement effective from 8 November 2019.

Who We Are

PMI is a property services company providing:

• Property Management
• Sales
• Lettings
• Block Management
• Student Accommodation Management
• Valuation Services

across Limerick and the wider Munster region.

Information We Collect

Depending on your interaction with PMI, we may collect and process the following personal information:

• Name and contact details
• Postal address
• Email address and telephone number
• Property information
• Identification documentation
• Financial information relevant to tenancy or property transactions
• CCTV footage at PMI offices and managed developments
• Website usage data through cookies and analytics tools

How We Use Your Information

PMI processes personal data for legitimate business purposes, including:

• Managing property sales, lettings, and valuations
• Processing tenancy applications and bookings
• Managing Owners’ Management Companies (OMCs)
• Communicating with landlords, tenants, contractors, and clients
• Managing maintenance and repairs
• Regulatory and legal compliance
• Improving our website and customer experience
• Protecting PMI properties, staff, residents, and visitors

We only process personal data where there is a lawful basis to do so, including contractual necessity, legal obligations, legitimate interests, or consent where required.

Website & Cookies

PMI’s website may use cookies and analytics tools, including Google Analytics, to improve website performance and user experience.

Cookies may store limited information on your device and help us understand how visitors interact with our website. Users can manage cookie preferences through their browser settings.

If you contact PMI through our website forms, we may collect your name, email address, telephone number, and enquiry details in order to respond to your request.

CCTV

CCTV operates at certain PMI offices and managed developments for security, health and safety, crime prevention, and property protection purposes.

Sharing Your Information

PMI may share personal data with trusted third parties where necessary, including:

• Property owners and landlords
• Contractors and maintenance providers
• Professional advisers and auditors
• IT and software providers
• Financial institutions
• Regulatory authorities or law enforcement agencies where legally required

PMI does not sell personal information to third parties.

Data Security

PMI implements appropriate technical and organisational security measures to protect personal data against unauthorised access, misuse, loss, or disclosure.

Data Retention

Personal data is retained only for as long as necessary for operational, contractual, legal, regulatory, and taxation purposes.

Your Rights

Under GDPR, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable
• Lodge a complaint with the Data Protection Commission

Data Protection Commission

For more information visit:

www.dataprotection.ie

Contact PMI

PMI
PMI Head Office,
Cratloe Wood Village,
Old Cratloe,
Limerick
V94EYC1

Email: info@pmi.ie
Telephone: 061 451155