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FAQ
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Frequently asked Questions
Have a Question? We have answers.
What is PMI?
Established in 2001, PMI is a leading property services company in the Munster region, providing expert management in sales, lettings, tenancy, and block management across residential, student, and commercial properties.
Where do you operate?
We operate throughout Munster and surrounding regions, managing a broad portfolio across cities, towns, and university areas.
How can I contact PMI?
You can contact our team
by email info@pmi.ie
by phone 061-451522 or through the contact form on our website.
We also welcome appointments at our main office for in-person consultations.
Regulation
PMI is fully licensed by the Property Services Regulatory Authority (PSRA) 003061 and operates in full compliance with Irish property law and industry standards
What makes PMI different from other property management companies?
Our team combines over two decades of experience with a proactive, client-focused approach, delivering tailored solutions and exceptional service to both property owners and residents.
How do I report a maintenance issue?
You can report maintenance issues online, by email, or by phone. Our team will log and prioritise the request for prompt action.
What should I do in an emergency (e.g. leak, power failure)?
Call our emergency number immediately. Out-of-hours assistance is available for urgent maintenance matters.
How can I pay my rent?
Rent can be paid via standing order, bank transfer, or through our secure online payment system.
What happens if I’m late paying rent?
If rent is delayed, please contact us as soon as possible. We aim to resolve payment issues quickly and fairly.
Can I make changes or improvements to my property?
All alterations must be approved in advance. Please contact your property manager before making any changes.
How do I end my tenancy?
Written notice must be provided in line with your lease agreement. We’ll confirm the notice period and assist with your check-out process.
Who do I contact about noise or neighbour concerns?
Contact our management office with details of the issue. We’ll handle the matter confidentially and in line with tenancy regulations. Email info@pmi.ie
How quickly are repairs carried out?
Urgent repairs are prioritised immediately, with standard maintenance completed within agreed timeframes.
Do you use approved contractors?
Yes. All contractors are vetted, insured, and qualified to meet our quality and safety standards.
How does PMI ensure compliance with Irish building and safety regulations?
We carry out routine inspections, maintain detailed compliance records, and ensure all statutory obligations are met.
